OUR JOURNEY

In 2001, we opened Orkid House. Orkid House provided initial residential based assessments that identified parenting skills. Orkid House later went on to achieve Outstanding by Ofsted. Learn more about our social work assessments, and parenting assessments.

Staff continue to provide excellent assessment reports that offer a comprehensive account of parents ability to provide acceptable care for their children. Practice is regularly monitored and reviewed to ensure positive outcomes for children. The overall quality rating is outstanding.

In 2003, we launched our community based assessments provision. Learn more about our community parenting assessments, and social work assessments.

In 2004, we opened our first residential children’s home; Chasetown Lodge. Chasetown Lodge provides residential placements for young people who have complex needs arising from past experiences. Learn more about Chasetown Lodge, or our residential services.

The quality of care provided is exceptional. Staff are passionate, committed and skilled in providing individualised care to young people who have experienced trauma. Staff never give up and continue to provide a consistent, caring approach even when young people present challenging behaviours.

In 2004, we launched Care Tracker. Care Tracker is our purpose built software programme that allows our teams to record and track outcomes. Care Tracker has come a long way since our first version; and is now used throughout our organisation every minute of every day.

In 2006, we moved into our new head office premises. Located in Sutton Coldfield, our head office was strategically located to provide efficient access to our residential provisions, and community teams. Our head office now has training rooms where we deliver the most up to date training to our teams.

Towards the end of 2006 saw the opening of our new training room at our Head Office in Sutton Coldfield. Our new training room enabled us the ability to deliver high standards of training to our teams within our own premises.

2009 saw the opening of Solihull Lodge. Solihull Lodge provides residential care for young people who have complex needs arising from past experiences. Learn more about Solihull Lodge.

Young people have good experiences while living in the home. They access a range of activities that are specific to their age and ability. They benefit from a healthy, balanced diet and have access to activities that improve their fitness, health and well-being. Young people make good progress towards independence that helps them to prepare for leaving care.

In 2010, we opened Spindle Hill House. Located in rural Staffordshire, Spindle Hill House specialised in residential placements for young people who had experienced sexual exploitation, and emotional difficulties.

Staff are dedicated, committed and passionate. They go the extra mile in providing a child-centred approach. As a result, young people have positive experiences and make good progress in all aspects of their lives. Young people make significant progress in their education from their start points

2012 was the year of our first DMR Summer Games event. A day full of fun, laughter, and learning for young people, members of the community, and our team.

2012 also seen the first publication of our own internal magazine for young people – Shining Care. Our Shining Care magazine is packed with the latest home news, achievements, positive stories and much more.

During 2012, we also opened our Coventry contact centre. Located in the city centre, our contact centre provided family contact interventions under both private and public law arrangements. Learn more about our Coventry contact centre, and our family contact services.

Our Coventry contact centre was awarded an enhanced accreditation by the National Association of Child Contact Centres. Learn more about our family contact services.

In 2012, we were awarded the Coventry City Council tender for the provision of family contact services throughout Coventry. Our work with Coventry City Council enabled many families to engage in positive contact experiences.

We were approved as a provider of residential care placements for young people through the West Midlands Consortium Residential Framework. As a result, we have provided a number of residential placements for some of our communities most vulnerable young people; ensuring they have access to the right support, guidance, and professional in house interventions to secure positive outcomes.

We were approved as a provider of supported living care placements for young people through the West Midlands Consortium Residential Framework. Our work helped secure safe living environments, support, and professional guidance for some of our societies most vulnerable young people.

During 2013, we were approved as providers of family contact services for CAFCASS throughout Coventry and Warwickshire. Our family contact teams worked closely with CAFCASS to provide children with positive contact experiences.

During 2013, we were approved as providers of family contact services for CAFCASS throughout Coventry and Warwickshire. Our family contact teams worked closely with CAFCASS to provide children with positive contact experiences.